Terms & Conditions

Last updated: October 2026

1. Independent Service

Care24.help is an independent support-request portal and is not an official representative of any listed gaming or betting platform unless expressly authorized.

2. Permitted Use

You may use this portal to submit genuine support enquiries. Do not submit false, misleading, abusive or unlawful content.

3. Accurate Information

You are responsible for providing accurate contact details and information relevant to your enquiry.

4. No Codes or OTPs

Never share OTPs, PINs, banking credentials or complete payment-card details.

5. No Guarantee of Resolution

Submitting a ticket does not guarantee a response, refund, withdrawal, payment or resolution from any third-party platform.

6. Third-Party Platforms

Third-party names and trademarks belong to their respective owners. Their appearance does not imply endorsement or partnership.

7. Service Availability

We may update, suspend or discontinue portal features for maintenance, security or operational reasons.

8. Contact

For questions about these terms, use the contact method displayed on the website, if available.