Privacy Policy

Last updated: October 2026

Care24.help is an independent support-request portal. We are not the official customer support service of the platforms listed on this website unless expressly authorized.

1. Information We Collect

When you submit a request, we may collect your name, phone number, email address, platform name, User ID, optional amount and issue description.

2. How We Use Information

We use submitted information to register support requests, generate ticket references, respond to enquiries and maintain support records.

3. Sharing and Service Providers

Information may be processed by our hosting, database and notification service providers to operate this portal. We do not intentionally publish submitted customer information.

4. Sensitive Information

Never share OTPs, PINs, complete card details or banking otps.

5. Data Security

We use technical safeguards intended to protect submitted information. No internet service can guarantee absolute security.

6. Data Retention and Deletion

We retain support information only as long as reasonably necessary for support, security and legal purposes. You may contact the portal operator to request access or deletion, subject to applicable legal requirements.

7. Contact

For privacy questions, use the contact method displayed on the website, if available.